HEARTLAND ALLIANCE LTD/GTE
REQUEST FOR PROPOSALS ON SERVICES OF A HEALTH MANAGEMENT ORGANIZATION (HMO)
RFP NO: (HA LTD/GTE/KP CARE 1/NOV 19/063)
REP SUBMISSION DEADLINE: ONE WEEK FROM THE DATE OF PUBLICATION (AND NOT LATER THAN MONDAY 23RD DECEMBER 2019)
Heartland Alliance LTD/GTE (HALG) seek the services of a Health Management Organization (HMO) to provide health services for its employees. The health cover we seek include but not limited to the following:
1. EMERGENCY CARE initial stabilization emergency drugs and investigations (Including CT scan and MRI), it also Cover intensive care it required.
2. EVACUATION: Ambulance services are covered under this plan; it includes medical evacuation from site of injury to hospital and from hospital to hospital
3. INTENSIVE CARE (Period of 14 days Admission and care in a specialized unit where access to a high level of medical care and monitoring would be provided for critical cases.
4. OUTPATIENT SERVICES: General consultations, Specialist consultations, Provision of prescribed drugs and medications for covered condition, Management of Chronic conditions.
5. INPATIENT SERVICES: comprising of admission for the treatment of covered conditions in a private ward (unlimited, Feeding of Enrollees for the duration of admission provision of medical care, nursing care, and prescribed medication and consumables during the duration of admission.
6. PHYSIOTHERAPY services up to at least 15 sessions, provision of prescribed physiotherapeutic appliances e Soft and hard cervical collar, Crutches, and wheel chairs
7. RENAL DIALYSIS -up to 10 sessions
8. OBSTETRICS AND GYNAECOLOGY SERVICES
9. ANTE NATAL CARE AND DELIVERY SERVICES Antenatal care including prescribed drugs, Antenatal procedures including Shirodkar’s operation Management of pregnancy complications, Induction of labour Normal delivery Assisted vacuum or forceps delivery, Emergency or medically indicated Caesarean section including elective S Postnatal care.
10. FAMILY PLANNING SERVICES – Pills, injectable, IUD, Vasectomy, Tubal Ligation, Norplant and Implanon
11. FERTILITY SERVICES – Counseling, USS SFA, HSG Hormonal Assay
12. NEONATAL SERVICES: Neonatal care including sepsis, cord care, physiologic jaundice ophthalmic neonatorum Specialized baby care unit(intensive care unit, Incubator, life support and phototherapy in the first 21 days Exchange blood transfusion, Immunization (NPI) services within the neonatal period including BCG and oral polio, Circumcision, Ear piercing. Accommodation and feeding for parents whose infants are on admission.
13. PAEDIATRIC CARE: Treatment of common childhood diseases like malaria, and other uncomplicated febrile illnesses diarrheal diseases, Upper respiratory tract infection, Routine Immunizations BCG, Measles, Oral Polio, Vitamin A Supplementation, Pentavalent, Additional immunizations for 0- Years MMR, Pneumococcal vaccine. Yellow fever, Meningitis, Rota Virus, Hepatitis, HiB & Varicella, Additional Immunization for 5 years and above (Meningitis, Yellow fever and Hepatitis B, Congenital anomaly treatment. All routine immunization will be covered
14. DIAGNOSTIC SERVICES Radiological services, Plain X-rays of the limbs, spirit, abdomen, pelvis, chest, skull, Contrast studies, Ultrasound scan, Laboratory services, Histopathology, Hematological investigations, Microbiological investigations, Serology Clinical chemistry Electrocardiogram (ECG), Rest, Spirometry, EEG-Electroencephalogram, Echocardiography.
15. MINOR SURGERY AND PROCEDURES, Wound dressing, Suturing of minor cuts and lacerations, Incision and drainage of abscesses, Minor ENT (Ear, Nose, and Throat) procedures like ear syringing
16. INTERMEDIATE SURGERY AND MAJOR SURGICAL PROCEDURES: Minor wound debridement, Lump excision, Hernia repairs, Appendectomy, Closed reduction and manipulation of simple fractures and dislocations, Surgery for hemorrhoids, Endoscopy, ENT procedures like Antral washouts, Tonsillectomy, Surgery for ectopic pregnancy Myomectomy, Elective Orthopedics Surgery, General surgeries like Laparotomy, Gynecological Surgeries like Hysterectomy, ENT surgeries like Aden tonsillectomy, other complex surgeries such as Thyroidectomy, Open reduction and internal fixation of fractures, Brain surgeries, Vascular and nerve surgeries
17. DENTAL CARE Examination, Basic dental treatment, Simple amalgam or composite filling. Scaling and polishing, Non-surgical extractions, Pain therapy drugs, Dental Surgical Extraction, Root canal surgeries, Orthodontics
18. EYE CARE: consultation, examination, simple or primary infection or conditions and medications, Eye surgeries, Eye testing, biennial optical lenses.
19. ENT (OTOLARYGOLOGICAL) SERVICES Treatment of ENT diseases and removal of foreign bodies, ENT Surgeries.
20. MENTAL HEALTH & PSYCHOSOCIAL-SUPPORT SERVICES: Counselling. Outpatient consultation and treatment.
21. HIV/AIDS CARE AND TREATMENT: Voluntary counselling and testing, Pre-treatment assessment, Monitoring.
22. ANNUAL HEALTH/CHECK SCREENING: Physical examination, BMI, Urinalysis, Packed cell Volume, Full blood count + Differentials, Blood pressure, Blood sugar, Genotype, Lung/Pulmonary function tests, Serum cholesterol, Chest x-ray Electrocardiography, Cervical smears, Prostate specific antigen
23. CANCER CARE (Surgical, Radiotherapy and Chemotherapy.
24. ACCESS TO QUALITY GYM FACILITY, including swimming
25. Mortuary Services
26. Provision of possible treatment outside Nigeria
27. These standard hospitals must be included among the network of providers:
- Abuja – Kelina Hospital
- Lagos – Eko Hospital
- Akwa Ibom – Premier Hospital, Uyo and Samaritan Hospital, Eket
- Cross River – Asukpo Medical and diagnostic Centre Calabar & Ogoja and Arubah Specialist Hospital Calabar
28. Each enrolled should be able to pick two hospitals and should be able to access health care anywhere within the network of providers.
A. Cover Costs per year for Family and also for individuals;
S/N Family Single 1 90 63
B. Submission Requirements
Please include the following in your submission:
1. NHIS accreditation certificate
2. Company’s profile with veritable address, telephone numbers, email addresses, an organization’s administrative structure where applicable
3. Evidence of Corporate Affairs Commission registration (CAC), Le. Company Certificate of incorporation.
4. Evidence of TIN, and photocopy of Tax clearance Certificate
5. Work plan on how to enroll all Heartland Alliance Ltd/Gte employees and their dependents on the scheme including receiving HMO cards
6. Financial quotation must be in Naira
7. Evidence of past performance – Reference letters from international non-governmental organizations and Embassies
8. List of hospital providers by state
Submitted quotes should be valid for Ninety (90) days from the day of submission to allow adequate time for organizational approval. This includes, but is not limited to, cost, pricing terms and conditions, service levels, and all other information. If your organization is awarded the contract all information in the RFP and negotiation process is contractually binding
A. Evaluation Criteria
Only vendors which meet the requirements as stated above will be considered. Selected vendors will be based on best value/lowest price and must meet all requirements and specifications listed above. Best value selection will be based [30%] on cost of premium, (30%) on past performance, (30%) on coverage, and (10%) on enrollment timeline.
NB
Interested HMO organization should please submit a hardcopy of their proposals on or before Monday 23rd December 2019, to our Abuja Office at; Block 1 Plot 9, Akunwata Ara Drive, Off Stephen Orosanya Street, Adjacent Starview Palace Hotel, Right turn after Habitat Guest House. Setraco Area Gwarinpa, Abuja.
Please call +234. (0) 9087338160 for description of office location, where required.
Application should be submitted on or before one week after the date of publication (23rd December 2019, 5pm prompt).
Any proposal received after this date and time may not be accepted and shall be considered non-responsive.
Any questions or requests for clarification need to be submitted in writing to these emails:
mbolade@heartlandalliance.org; and ianoruo@heartlandalliance.org on or before 2pm on Monday December 23rd 2019.
