HEARTLAND ALLIANCE LTD/GTE- REQUEST FOR PROPOSALS ON DESIGN, IMPLEMENT AND MAINTENANCE OF ROBUST PATIENT MANAGEMENT SOFTWARE
RFP NO.: HALTD/GTE/KPCARE1/ PATIENT MANAGEMENT SOFTWARE /SEPTEMBER/2020/013
RFP SUBMISSION DEADLINE: NOT LATER THAN 2020, SEPTEMBER 29
1. Background
Heartland Alliance Ltd/Gte (HALG) is an indigenous non-governmental organization established to address the human rights needs of vulnerable persons in the society.
HALG is requesting a qualified organization to design, implement and maintain a robust patient management software and a mobile application.
2. Major Objectives /Deliverables:
i. A mobile application that meets the following minimum requirements – Uniquely identify individual service provider, track date, time of accessing individual client medical records and geo-coordinates.
ii. Provide mechanism for service providers to auto generate unique identification (UID) including alphanumeric code and biometric for new clients (e.g CTs assignment of HTS client intake form, FSP enrolment of clients for ART). This will align with existing HTS client intake numbering arrangement, ongoing biometric capture exercise and HALG ART enrolment UID.
iii. Enable service providers to identify existing clients through UID number and/or biometrics data, view previous client’s medical information, service uptake and document current services provided including geo-coordinates.
iv. Provide feature and capacity to support biometric data capture by pre-determined (targeted) HALG personnel for new and existing clients (without duplication) and reflecting geo-coordinates
v. Capability to provide optimal security and confidentiality for client data especially on the mobile application.
* Patient Management Database with the following minimum features and capabilities-
i. Establish a mechanism for centralized patient level data synchronization
ii. Design and implement a Kafka cluster for data messaging to allow data sharing among multiple applications and users
iii. Design and implement an elastic stack cluster for data reporting across multiple applications and users.
iv. Develop web applications for generating reports, data visualization and creation of real-time dashboards.
v. Builds on, complements, and aligns with existing and future HAN electronic medical record systems.
vi. Mobile application allows both online and offline use with scheduled prompt for data synchronization
vii. Provides real-time client (patient) level data management with capability of multi-points access, data entry and de-duplication of data.
viii. Reduce/Eliminate paperwork creating integrated client-specific electronic medical record interface and sharing among accredited service providers.
ix. Establish sustainable inter-operable mechanisms to ensure continuous sharing of patient-level data including biometrics from HAN electronic medical records to external repositories (NDR)
x. Establish linkage for scheduled data communication with DMEL on weekly/monthly aggregate data, HFR and line-listing of lost to follow-up clients.
Human capacity building of end-users and system maintenance that include –
i. Develop and/or adapt two (2) simplified training modules and user aid for the mobile application on one hand and its linkage with HAN electronic medical records database on the other hand.
ii.Provide technical guidance on gadgets and equipment required for efficient rollout of the app/integrated system.
iii. Facilitate in-person training of at least 30 targeted SI/program team members using the module above to spear-head rollout and cascade training to entire HALG team and KP community members
iv. Provide structured technical mentorship and skill transfer to the 30 SI/Program team members to carry out basic troubleshooting, maintenance, peer-support to achieve ownership and sustained use of the technology/system.
v. Provide at least 6 months post-mentorship phase (refer to 25 above) technical support and oversight to the integrated technology system and implementation.
3. Expected duration of Assignment
The technical design and implementation is expected to be completed within 8 weeks of award while 6 months technical support, maintenance and mentorship will be provided. The consultant, therefore, is required to prepare and submit the work plan in a way that allows the achievement of all deliverables within this set time.
4. Submission Requirements
Please include the following in your submission:
Project proposal with work plan outline and approximate time frame (maximum 8 pages)
• A financial quotation that must be in Naira
• Evidence of past performance in similar assignment
Please include the following alongside your quotations during submission:
Company’s profile with verifiable address, telephone numbers, email addresses, and
i. organization’s administrative structure where applicable
ii.Evidence of Corporate Affairs Commission registration (CAC), i.e. Company certificate of Incorporation.
iii. Evidence of TIN, and photocopy of Tax clearance Certificate
iv. Reference letters from at least 3 non-governmental organizations or any other sector.
5. Method of Response
Interested firm or Consultant should submit a proposal to:
bids.kpcare1@heartlandalliancenigeria.org not later than September 29th, 2020
quoting: RFP No.: HALTD/GTE/KPCARE1/ PATIENT MANAGEMENT SOFTWARE/SEPTEMBER/2020/013
Any proposal received after the stipulated time may not be accepted and shall be considered non-responsive.
