DEADLINE: 4TH MARCH, 2021
ACHIEVING HEALTH NIGERIA INITIATIVE (AHNI)
REQUEST FOR PROPOSAL (RFP) FOR INFORMATION TECHNOLOGY (IT) OUTSOURCE SUPPORT SERVICES

(A) BACKGROUND
Achieving Health Nigeria Initiative (AHNI) is a not-for-profit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes expert in health, education, nutrition, environmental, economic development, civil society, gender
equality, youth, research, humanitarian services and technology
– creating a unique mix of capabilities to address today’s interrelated development challenges. AHNI is supporting the government of Nigeria (GON) to enhance sustained cross sectional integration of HIV/AIDS services by building Nigerian capacity to deliver sustainable high quality, comprehensive,
prevention, treatment, care and related services in various states within Nigeria.
AHNI is hereby seeking for the services of interested and eligible Information Technology(IT) Firm to provide year-round outsourced IT personnel to be responsible for first and second levels IT support to facilities in Edo and Bayelsa States under SHARP TASK ORDER 2 Project implemented by AHNi as per the
scope below:

(B) SCOPE OF WORK(SOW)
The Scope of Work includes but not limited to the following:

  • Provide outsourced IT staffing that will be responsible for the IT user support and other ancillary services to the SHARP TO2 project in Edo and Bayelsa state offices;
  • Provide on (1) IT Support staff each to be stationed in each location (Edo and Bayelsa);
  • IT support staff must possess minimum of MSCA or CCNA and other IT related certifications
  • The IT firm must be willing to pay the outsourced staff at least 70% of the contract sum while the remaining 30% will serve as administrative and other charges for the firm.

(C) DELIVERABLES:
The deliverables include but not limited to the following:

  • Assist and perform software installations and upgrades as required,
  • Perform hardware installation (Laptops, Desktops, Printers, Copiers Scanner etc.);
  • Provide IT training on a periodic basis to AHNi and partner organization,
  • Ensure that all iT related issues in the state offices are resolved and escalate unresolved issues to country office (CO) Backstop within 24hours;
  • Assist in planning and implementation of lT related project
  • Perform daily and weekly backups of all data on the Servers
  • Make periodic visits to facilities to provide troubleshooting support, advise and build the capacity of medical facility staff to maintain their computer within reasonable level of operation,
  • Send daily reports to supervisors in the Country Office;
  • Perform other relevant duties as assigned.

(D) MINIMUM ELIGIBILITY REQUIREMENT:

NO.RFP REQUIREMENT
1company Profile, registered address, official/functional emails, telephone numbers, and point of contact for the company
2Evidence of legal registration document of the firm (CAC registration certificate FORM CO7 and FORM CO2)
3Latest Tax Clearance Certificate
4Evidence of Financial Capacity (Most recent audited account)
5Evidence of key certifications including but not limited to MSCA, CCNA, especially for deployable personnel
6Bank Reference Letter duly addressed to AHNI Procurement Committee
7Evidence of provision of outsourced IT Support to Organisation preferable NGOs of similar scope and complexity within the last 3 years Firm must provide copy of Awards (Signed Contracts)
8Financial Quotation and required commercial Terms

(E) EVALUATION AND SELECTION CRITERIA:

Firm must ensure that all requested information above are included in the submission, Proposals will be evaluated as follows:

STAGES OF BID EVALUATIONEVALUATION DESCRIPTIONEVALUATION APPLICATION
1ST STAGEConformity to RFP RequirementPASS OR FAIL
2ND STAGEConformity to technical Requirement as listedWeighted score, cumulative pass mark is 50% and above
3RD STAGEConformity to Financial Quotation (complete and accurate with clear commercial terms)PASS OR FAIL
4TH STAGEFinancial ConsiderationPrice Reasonable, Delivery Lead-time etc

(F)SUBMISSION PROCEDURE AND INSTRUCTIONS:
Technical Documentation (Criteria 1-7) and Financial Quotation including commercial terms (Criteria 8) MUST be separated, signed by the authorized representative and submitted in sealed envelopes. Your submission must be
appropriately titled, addressed and submitted to:
The Procurement Committee,
Achieving Health Nigeria Initiative (AHNI),
8, Yedseram Street, off Ibrahim Babangida Boulevard
Maitama, Abuja.

(G) ADDITIONAL INFORMATION TO BIDDERS:
For clarification on any aspect of this RFP, please send an email reflecting RFP title to Abuja.Procurement@Ahnigeria.org

  • AHNI is Value Added Tax (VAT) exempted but deducts withholding tax (WHT) in compliance with relevant Nigeria Tax Laws
  • All proposal documents submitted including price must be valid tor one () year from the proposal due date. This included but not limited to cost, terms, conditions and service level agreement.
  • The duration of the contract is 12 Months from the date of commencement.

(H) CLOSING DATE:
Bid document must be hand delivered or couriered to the above address on or before Thursday 4th March 2021 at 5:00pm prompt.

DISCLAIMER
AHNI reserves the right to select and negotiate with those companies it deems in its sole discretion to be qualified for competitive bid and to terminate negotiation without incurring any liability. Issuance of bid document does not
constitute a commitment by AHNI to award a contract.

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