Family Health International (Fhi360)- Request For Proposal For Provision Of Internet Services

DEADLINE: 17TH NOVEMBER, 2021
FAMILY HEALTH INTERNATIONAL (FHI360)
REQUEST FOR PROPOSAL FOR PROVISION OF INTERNET SERVICES 

(A)  BACKGROUND
Family Health International (FHI 360) is not-for-profit human development organisation dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes expert in health, education, nutrition, environmental, economic development, civil society, gender equality, youth, research and technology – creating a unique mix of capabilities to address today’s interrelated development challenges. The Nigeria Country Office hereby seeking proposal from qualified and interested internet Service Provider companies for provision of Internet Service at the Country Office Abuja and State Office in Maiduguri.

(B)  Scope of Service required
The successful bidder will provide internet Services with fiber Optics medium for FHI360 Country Office and state offices as follows:

(1) Provision of scalable and robust fiber connections that support real time video and data services

(2) Fibre last mile with backup for secondary connections as indicated in table below.

(3) Network Engineering and Routing service, BGP peering with integration with secondary provider in indicated locations.

(4) Support and maintenance for the duration of the subscription (minimum subscription period is One Year)

Bandwidth requirements

(A) PROPOSAL REQUIREMENT
Please read this section carefully and be sure that all requested information is included in your submission. Evaluators will neither make assumptions nor draw inference regarding mission of incomplete information. The submission of incomplete information could result in the rejection of proposals.

(1) Detailed Company Profile with registered address, functional email, telephone numbers and point of contact for the organization

(2) Evidence of company registration with the Corporate Affairs Commission, including form CAC7 & CAC2

(3) Tax Clearance Certificate for 2018, 2019 and 2020

(4) Evidence of registration with relevant professional bodies or institutions of practice.

(5) Evidence of affiliation/franchise with international carriers and backbone operators.

(6) Evidence of possession of experience in similar jobs. Bidders must describe in enough detail at least 3 projects similar size, scope and complexity (recently completed or in progress) carried out in the last five (5) years. At a minimum, bidders must furnish the following information for each project cited:

• A brief description of the project, inclusive of the activities/function performed and an explanation of how this experience is relevant to the scope of this RFP
• The reference document for the award, value of the contract at the time of award, period of performance and signed Job Completion Certificate (JCC)
• The name, physical address, telephone number and contact e-mail address of the client

(7) Evidence of staff with relevant industry experience and certificates (attach CVs and copies or certifications)

(8) Detailed network engineering and technical design with implementation plan

(9) Samples of weekly, monthly Customer reports and description of monitoring platform

(10) Recommendation letter from at least two organization attesting to Satisfactory Performance in previous projects

(11) Availability of a Customer Support center with 24/7/365 operations in Maiduguri (Lot 2)

(12) Documentation of Support and Escalation procedures

(13) Compliance to USG Section 889 Regulations– the proposal must include list of backend equipment and indoor and outdoor units stating model umber and name of manufacturer for our review and approval.

(B) Evaluation Stages and Weight for Selection criteria:
Stage one: Conformity to the tender- Proposal must have all documents listed in Section C above. Evaluators will not make inference or assumption for incomplete information or document

State two: Technical Evaluation – Item 4 -10 Section C above (Weight: 25%), Availability of a Customer Support center with 24/7/365 operations in Maiduguri (Lot 2) (Weight: 10%) Documentation of Support and Escalation procedures/systems (Weight: 10%), Compliance to USG Section 889 Regulations (Weight: 25%)

Stage three: Financial Evaluation – Service rate/price/cost (Weight: 30%)

(C) SUBMISSION OF PROPOSAL
Bidders are requested to submit technical and financial bids in separate envelopes, clearly indication “Provision of Internet Services”. All fees must be in Naira (NGN) and signed by authorized representative of the bidding organization. Submission should be at representative of the bidding organization. Submissions should be at the below address and not later than 4:00pm Wednesday November 17, 2021 in a sealed envelope:

The Procurement Committee,
FHI360, 8 Yedseram Street, Maitama, Abuja

Any proposal received by FHI60 after the deadline for submission stated herein shall be rejected and returned unopened to the bidder. Bidder must submit request for clarification concerning this RFP via quotations.Nigeria@ng-fhi360.org not later than 5:30pm on Wednesday November 10, 2021

Please note:
Issuance of this RFP in no way constitutes a community by FHI360 to any bidder. FHI 360 reserves the right to vary any part of this RFP at the time of award if it becomes necessary. FHI360 is Value added Tax (VAT) exempted, but carryout Withholding Tax (WHT) deduction on commercial transactions in compliance with the relevant Nigerian Laws