DEADLINE: NOVEMBER 22, 2024, BY 23:55 PM
GLOBAL ALLIANCE FOR IMPROVED NUTRITION (GAIN)
REQUEST FOR PROPOSAL FOR THE PROVISION OF INTERNET SERVICES
Background
In a non-governmental organization (NGO) like GAIN, reliable and secure internet connectivity is crucial for the smooth execution of daily operations, communication, and program implementation.
The need for an efficient Internet Service Provider (ISP) stem from the organization’s reliance on digital platforms for coordinating activities, managing remote teams, ensuring timely communication with stakeholders, and accessing vital information resources. Additionally, as GAIN often operate in diverse and sometimes challenging environments, a dependable ISP ensures uninterrupted service delivery, enabling the organization to meet its mission and objectives
effectively. Engaging a capable ISP is therefore essential to support the organization’s technological infrastructure, enhance productivity, and maintain seamless connectivity across all GAIN operations.
Purpose
The purpose of this RFP is to identify and select an Internet Service Provider (ISP) that can provide high-speed, reliable internet services to The Global Alliance for Improved Nutrition (GAIN). The selected ISP will be responsible for ensuring optimal internet connectivity, with minimal downtime and prompt customer support.
Scope of Work
The scope of work for this proposal and the engagement of the successful service provider are as follows:
- Service Locations: Abuja
- Type of Service: Specify if you need Fiber (because we have other technologies like DSL, wireless, satellite, etc)
- Service Installation: Installation of all necessary equipment and infrastructure.
- Technical Support: 24/7 technical support with defined response times.
- Network Monitoring and Reporting: Availability of real-time monitoring (web-based portal), reporting tools, and notifications informing on outages or performance issues.
- Internet Connectivity: minimum 35 Mbps download/upload speed
- Service Availability: Information on your service coverage in our area (Patrick O. Bokkor Crescent, Jabi) including details on downtime statistics and average latency. The monthly minimum service availability is expected to be 99.9%
- Service Level Agreement (SLA): Commitment to uptime guarantees, latency, packet loss, and jitter requirements.
- Scalability: Ability to upgrade bandwidth and services as needed
Submission Guidelines
- Proposal Submission Deadline: November 22nd, 2024
- Proposal Submission Method: All applications should be sent to
nquotation@gainhealth.org
All proposals must be submitted by 23:55 PM on the due date. Late submissions will not be considered.
