JHPIEGO Corporation - Request For Quotation For Provision Of Internet Services For Jhpiego Offices In Abuja And Ebonyi

JHPIEGO CORPORATION REQUEST FOR QUOTATION FOR PROVISION OF INTERNET SERVICES FOR JHPIEGO OFFICES IN ABUJA AND EBONYI

BACKGROUND JHPIEGO CORPORATION, an affiliate of John Hopkins University, is an international non-profit, non-governmental organization that works to improve the health of women and families throughout the world.

Jhpiego Corporation is seeking for internet Service Providers to provide excellent and uninterrupted 24/7 internet services to its offices in its Abuja and Ebonyi. Vendors are encouraged to read the entire document to ensure that they have a clear understanding of Jhpiego requirements before submitting a bid.

DESCRIPTION OF SERVICE • Dedicated fiber link channel at minimum 50/50 mbps providing fault tolerance in the last mite for Abuja office. Vendors should state monthly subscription and other costs separately in quotes. • Dedicated radio link channel at minimum 15/15 mbps providing fault tolerance in the last mile for Ebonyi office. Vendors should state monthly subscription and other costs separately in quotes

THE PROVIDED INTERNET SERVICE SHALL COMPLY WITH THE FOLLOWING REQUIREMENTS: • Internet Service Provider (ISP) shall provide dedicated (not shared or bundled) leased channel high-speed access to the internet. • Connection Ratio must be 1/1. Post ISP Contention Ratio (downstream / upstream) must be 1:1 /1:1 • Jhpiego seeks a QoS percentage greater than 99.99% or the highest possible quality of service connection reaching 100% • ISP connection must NOT use Network Address Translation (NAT).

SERVICE SUPPORT AND CONTINGENCIES • The awarded ISP must warrant service support 24x7x365 • Jhpiego expects service availability and reliability at a minimum 99.99%. The Contractor must state guaranteed service availability and reliability along with available backup provisions. Detailed High Availability and Recovery Plan should be included in the contractor’s submission. • The awarded ISP should provide online web access data traffic analysis graphs capabilities. Graphs must be updated (almost) in real time. Graphs must retain traffic history behavior for at least one year.

2.1 QUOTATION SHOULD INCLUDE THE FOLLOWING FOR BOTH CATEGORIES OF EQUIPMENT • The quotation should be enclosed in plain sealed envelope, with the Item being quoted for written boldly on the right hand side of the envelop. • Proof or license to offer required services as given by the responsible regulatory body (if applicable). • Lead-time for completion of installation • Quote validity of at least 90 days • Payment terms if different (preferably Net 30

3.1 CONTRACT DURATION • One year (1) renewable based on satisfactory performance.

4.1 ELIGIBILITY All applicants should provide the following; • Certificate of registration/incorporation, memorandum and articles of association and valid Tax Identification Number (TIN). • Vendor must be a licensed/authorized vendor for services to be rendered (please provide supporting documentation). • Provide copy of NCC authorization (Nigerian Communications Commission) • Company profile (briefly reflecting the core competencies, key management personnel and clearly stating the physical verifiable office address, mobile number and e-mail address). • Proof or license to offer required services as given by the appropriate regulatory body (if applicable). • Minimum of three (3) reputable references active within the last three years form clients/ organizations • Note that applicable government taxes will be deducted prior to making payments for items supplied.

5.1 DELIVERY ADDRESS All bids should be addressed and delivered to: The Procurement Committee Jhpiego – an affiliate of John Hopkins University Plot 971, Reuben Okoya Crescent (Behind Pacesetters College) Wuye, Abuja.

6.1 COMMUNICATION: Please direct all communications via e-mail to nigeriabidqueries@jhpiergo.org

7.1 CLOSING DATE The closing date for the submission of bids is at 4pm WAT on 11, February, 2020

PLEASE NOTE: NO PHONE CALLS OR PERSONAL EMAIL ENQUIRIES. USE ONLY THE EMAIL ID PROVIDED IN 6.1

JHPIEGO Corporation – Request For Quotation For Provision Of Internet Services For Jhpiego Offices In Abuja And Ebonyi

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