Alliance for a Green Revolution In Africa (AGRA)- Request For Proposal For Employee Engagement Survey 2021

DEADLINE: 16TH AUGUST, 2021
ALLIANCE FOR A GREEN REVOLUTION IN AFRICA (AGRA)
REQUEST FOR PROPOSAL FOR EMPLOYEE ENGAGEMENT SURVEY 2021

Synopsis of the Request for Proposal (Consultant Firms)

Terms of Reference

Employee Engagement Survey 2021

Introduction
AGRA is a Pan-African alliance led by Africans with roots in farming communities across the continent. We understand that African farmers need uniquely African solutions designed to meet their specific environmental and agricultural needs so they can sustainably boost production and gain access to rapidly growing agriculture markets.

Our Mission
To catalyze and sustain inclusive agriculture transformation in Africa by increasing incomes and improving food security for 30 million smallholder households in Africa and to support countries on a pathway to attain and sustain an agriculture transformation.

Overall Objective
AGRA seeks to procure the services of a specialized firm with adequate capacity & expertise to undertake an Employee Engagement Survey across AGRA countries namely Kenya, Ghana, Nigeria, Mali, Burkina Faso, Malawi, Mozambique, Uganda, Tanzania, Rwanda, Ethiopia.

The overall objective for this survey is: –
(a) To determine engagement levels and trends of AGRA employees
(b) Study the various aspects of our work environment and how it impacts staff morale.
(c) The survey report will be used to guide ExCo and management team on the strategies to be adopted in improving and sustaining employee engagement in 2021.
(d) Recommendations given should have provisions for both short-term and long-term implementation of activities.
(e) The short-term proposals should be achievable (easy wins) after the surveys have been conducted and within the current financial period whereas the long-term proposals should be achievable within 2021 and beyond.
(f) This Employee engagement survey should be data-driven, evidence based, and participant informed.

Specific objectives
This employee engagement survey purposes to interrogate the following areas: –
(a) AGRA’s culture and its impact on employee engagement & satisfaction
(b) The work environment and its influence on employee satisfaction
(c) Meaningfulness of work
(d) Career growth opportunities in AGRA and accessibility to employees
(e) Quality of the AGRA leadership team and level of Line Manager support to employees
(f) Employee Wellbeing and Work-Life Balance
(g) Effectiveness and fairness of current compensation, rewards, and recognition programs
(h) The effectiveness of internal communication and feedback channels within the organization and the clarity of line of sight to institutional, divisional and Unit priorities and goals.

Responsibilities
The appointed Firm will be expected to undertake the following tasks:
(a) Submit a proposal on the survey, delineating the various aspects of employee engagement to be investigated.
(b) Develop survey instruments and share them with AGRA’s Director, Human Resources & Administration
(c) Define the mode and tools of data collection to be used.
(d) Conduct a qualitative and quantitative research on employee engagement and identified areas.
(e) Conduct half yearly Employee Net Promoter Score (eNPS) as part of the AGRA Employee Engagement plan for the year.
(f) Undertake data analysis and prepare a comprehensive report.
(g) Compute an overall employee engagement/satisfaction level
(h) Consider any other matters that are deemed appropriate.
(i) Make recommendations on the best short-term and long-term strategies to sustain to improve employee engagement & satisfaction.
(j) Make recommendations on the short-term and long-term strategies to sustain or improve the work environment and Managers relationship with direct reports.
(k) Present the findings of the report to the Director, Human Resources & Administration.
(l) Present to the Director, Human Resources & Administration, hard copies of a practical, concise and comprehensive report including a soft copy.

Structure of the Report
The report should contain, at least, the following:

(a) The Executive Summary
(b) The data collection Instruments
(c) Methodology
(d) Analysis of key areas
(e) Key findings
(f) Summary and conclusions
(g) Recommendations

Work duration

The appointed firm will be expected to complete all the above tasks in one (1) month from the date the contract is awarded.

Reporting
The Consultant(s) will work directly with the Director, Human Resources & Administration.

Evaluation Criteria
Technical Evaluation

(a) Experience in similar assignments and Organizational capacity…………………………30%

– General organizational experience (10%): The firm should have a vast experience in conducting similar assignments related to employee engagement surveys& baseline studies.
– Specific experience in similar assignments (20%): The firm should be able to demonstrate similar work done across different geographies, and provide testimonials from a minimum of three clients

(b) Proposed approach, methodology and work plan for carrying out the assignment………30%

– Proposed approach and methodology (20%): The firm should be well versed in the design of scientific and approved data collection methodologies
– Workplan (10%)

(c) Key personnel– 40%
– Team leader (20%)
– Key expert 1 (10%)
– Key expert 2 (10%)

Application Submission Requirements

(A) Technical Proposal
(1) Detailed Curriculum Vitae

(2) Detailed reference list indicating the scope and magnitude of similar assignments carried out

(3) Demonstrate possession of qualification and experience required

(4) Provide methodology, work plan and understanding of the assignment

(B) Financial Proposal
(1) The consultant shall provide a daily rate and a total financial proposal for carrying out the assignment in the format indicated under annex A.
(2) All applicable taxes (VAT) MUST be quoted separately
(3) The financial proposal shall be inclusive of the applicable withholding taxes. If the financial proposal is silent on taxes, AGRA shall assume that these are inclusive;
(4) Reimbursable costs if applicable shall be quoted separately.
(5) Price must be quoted in USD ($)
(6) The financial proposal shall be submitted separately from the technical proposal and should be password protected. Only the best candidate shall be requested for the password to their financial proposal

Guidelines for Preparations and Submission of Proposals
(1) The proposals SHALL be submitted to procurement@agra.org by deadline indicated in the synopsis
(2) The proposal and ALL Attachments submitted via email SHALL NOT exceed 10MB
(3) VALIDITY of the proposal shall be for a period of 90 days from the date of bid closure.
(4) Financial proposal shall be sent as a separate attachment and MUST be password protected. The password shall be requested from the best technically qualified individual

Download full RFP:
https://agra.org/wp-content/uploads/2021/08/RFP-2021-Employee-Engagement-Survey.docx