DEADLINE: 14TH JANUARY, 2021
AFRICAN UNION DEVELOPMENT AGENCY
REQUEST FOR EXPRESSION OF INTEREST (REEOI)
CONSULTING SERVICES – FIRMS SELECTION
SUPPORT FOR CAPACITY DEVELOPMENT OF THE AFRICAN UNION COMMISSION AND OTHER AFRICAN UNION ORGANS PROJECT (P126848);
GRANT NO.: IDA H9390.
ASSIGNMENT TITLE: CONSULTANCY SERVICE TO UNDERTAKE BUSINESS PROCESS IMPROVEMENTS (BPI) FOR AFRICAN UNION DEVELOPMENT AGENCY (AUDA-NEPAD) OPERATIONAL SERVICES
PROCUREMENT NO.: 01-AUDA-DOO-MIS-CS-QCBS-2022
Introduction and Background
Technological advancement and digital solutions can be a catalyst to overcome challenges that affect organizational performance, as well as teams and individual performance. The African Union Development Agency (AUDA-NEPAD) Currently operates with ERP SAP platform, where various business processes are performed for corporate service requirements and has improved certain processes and made the AUDA-NEPAD to be compliant on most of the governance structure in the African Union. However, there are significant business processes and transactions that are still operating manually, in Finance, Procurement, HR and Admin that need to be reviewed, improved, optimized and digitalized to reduce operational waste and avoid manual operation that hinders efficient service provision for the organization, reducing productivity, internal controls, and overall business delivery.
The processes improvement and digitalization activities undoubtedly uplift the delivery capacity of the entire organization. The processes and digitalization, if interfaced with the SAP ERP system, will have the most efficient service provision and transparency to stakeholders.
The African Union Commission has received financing from the World Bank toward the cost of the “Support for Capacity Development of the African Union Commission and Other African Union Organs Project (P126848)” and intends to apply part of the proceeds for consulting services.
Specific Objectives of the Assignment
(1) To develop digitalization capabilities and transformation on a phased approach with a focus on critical manual processes and workflows that provide sustainable digital online solutions with agility, able to Integrate with ERP-SAP, scalable and user friendly that will significantly augment development effectiveness of the AUDA-NEPAD with greater emphasis on efficiency, transparency, accountability, business productivity and adaptive skilled workforce.
(2) The overall Business Process Improvement for corporate services provision, planning, management and delivery of programs in a framework of e-AUDA drives AUDA-NEPAD to become efficient, effective and transparent in its operational service provision.
EXPECTED OUTPUT AND DELIVERABLES
The AUDA-NEPAD seeks an experienced high-tech company to support its digitalization transformation, with specific focus on mapping existing functions and manual processes (current), developing desired scenario based on efficiency, enhanced internal control, performance and productivity, quality and standards, to deliver developmental results and impact.
Specifically, the assignment will be expected to generate the following outputs and deliverables over a period of 6 months:
Expected Outputs Estimated Timelines 1 Reviewed Current Critical Business Processes and Benchmarked Within 3 weeks of commencement 2 Identified the Gap Analysis and recommended an optimum solution that covers all the requirements and Within 1 weeks of commencement 3 Developed and Deployed Analytics and Integrated Dashboard Within 12 weeks 4 Optimized solution online digitalized. Within 12 weeks of commencement 5 Training manual and related skills transfer
RESOURCE REQUIREMENTS
The NEPAD Agency now invites eligible consultants to express their interest in undertaking the Expression of Interest for Consultancy Services to undertake a consultancy to “Consultancy Service for Business Process Improvement (BPI) for African Union Development Agency (AUDA-NEPAD) Operations Services.”
Interested Consultancy firms with proven experience and track record in conducting Digitalisation, Automation and Business Process Improvement and Re-engineering are encouraged to participate in the expression of Interest.
The consultancy firm should be able to undertake the assignment within Six (6) months. Consultancy firms will be required to submit the following information and documents which will be also form as shortlisting criteria.
(1) An Official signed Letter from an authorized official, expressing interest of the firm to participate in the Consultancy,
(2) General profile and background of the firm which should elaborate the following:
(a) Core Business of the firms
(b) Names of authorized representatives of the firms (Power of Attorney).
(c) In the cases of Consortiums/Partnerships/Associations shall be required to submit Joint venture Agreements/Joint Association letters stating the lead firm.
(d) Commercial Registration of the firms attaching Registrations certificates.
(e) Tax Clearance Certificate/ Value Added Tax Certificate.
(3) Experience of the Firms in handling consultancy services of similar assignments in the past five years.
(4) Availability of Professional Key Staff with Suitable Qualifications in the field of assignment
The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s “Procurement Regulations for IPF Borrowers” July 2016 (“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.
Consultants may associate with other firms in the form of a joint venture to enhance their qualifications.
A Consultant will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out in the Consultant Guidelines.
Interested firms are required to submit (a) one (1) soft copy of the Expression of Interest clearly marked as original and copies.
NEPAD Agency reserves the right to verify any information provided by prospective entities/individuals and false information will lead to disqualification. The NEPAD Agency reserves the right to reject any or all EOIs without stating any reason. The NEPAD Agency will evaluate the Expressions of Interest and will notify the short-listed entities. Request for Proposal (RFP) documents will be made available only to the short-listed entities.
Any documents submitted with this EOI will not be returned and all expenses related to participation in this Expression of Interest shall be borne by the applicants.
The Agency reserves the right to request submission of additional information from applicants in order to clarify aspects of Expression of Interest, if required.
Interested consultancy firms may obtain further information in writing or through an email from the Head of Procurement, African Union Development Agency, Procurement Division, 230, 15th Road, P. O. Box 218 Midrand, 1685 Johannesburg, South Africa. The telephone number is +27-11-074-19621/+27-11- 256 3600, and the Email: procurement@nepad.org and VincentM@nepad.org from 08:00am to 4:30pm local South Africa time from Monday to Friday.
The Expression of Interests should be sent clearly marked “Consultancy Service to undertake Business Process Improvement (BPI) for African Union Development Agency (AUDA-NEPAD) Operational Services, Procurement Number: 01-AUDA-DOO-MIS-CS-QCBS-2022” and sent by email stated below before 14 January 2022 at 2:30pm local time.
