DEADLINE: 28TH SEPTEMBER, 2022
ENUGU ELECTRICITY DISTRIBUTION PLC (EEDC)
EXPRESSION OF INTEREST TO SUPPLY ADVANCED METERING INFRASTRUCTURE UNDER DESIGN, BUILD, OPERATE AND TRANSFER MODEL FOR EEDC
INTRODUCTION
Enugu Electricity Distribution Company (EEDC) distributes electricity across the five South Eastern States of Nigeria, covering about 30,000km sq. The company has about 1,000,000 electricity subscribers administered through 16 Business Districts (BD) spread across the franchise area.
Currently EEDC has 400,000 smart meters of MOJEC, AEMS, PROTOGY, MBH, ITRON, and EDMI make installed, which is set to increase up to 2 million, creating a sustainable Impact by increasing EEDC revenues. Hence, some of the priority focus areas are increasing the billing efficiency and increase in customer satisfaction, etc. The Federal Government has identified smart meters as one of the lynchpins on which the IT infrastructure would be utilized.
To meet this objective, EEDC is looking for potential and experienced Companies to provide AMI Platform under Design, Build, Operate and Transfer model which will be used for the migration and integration with existing and new meters & other IT systems at EEDC.
Detailed Request for Proposals (RFP) will be issued to bidders that shall be qualified through this Expression of Interest (EOI) process.
Consequently, reputable firms interested in rendering such specialist services to the company are requested to send their EOI for that purpose.
OBJECTIVE:
(1) Establish an authentic ‘single source truth’ of metering data for EEDC.
(2) To achieve minimum 98% Meter communication with the AMI platform and 100% data availability.
(3) Stability and Availability of AMI services across EEDC
(4) Scalability of the platform to meet EEDC expected customer growth.
(5) Integration with EEDC’s Prepaid Vending platform (i.e., JUICE), Postpaid Billing Platform, Customer Relationship Management System (CRM i.e., ODOO) and other business applications such as GIS, OMS, NERC platform to achieve optimum business process automation.
(6) Identify the customers who exceed their prepaid credits for some reasons to control loss of revenue to EEDC.
(7) Provide visibility and diagnose non-communicating meters to get full benefits from the investment into smart meters.
(8) Remotely recharge prepaid credits and support customers for addressing any issues like reconnect into the meters.
(9) Provide the various reports/alerts of meter malfunction, tampers and/or bypass to protect the revenue of EEDC.
(10) Leverage the huge data being collected from the smart meters by way of providing visual analytics and reports.
SCOPE OF WORK:
EEDC invites prospective bidders to show their intent to implement a best of the breed AMI solution covering, but not limiting following scope:
(1) Detailed business requirements analysis of EEDC for customer base of 2 million.
(2) Design, architect, supply, customize, migrate, integrate, configure, install, test, commission, operate for 3 months, training, system handover, post-handover warranty and support a robust AMI system to meet the objectives of EEDC as stated in the earlier section.
(3) The intended AMI system should typically cover-
(a) Head End System (HES) – to acquire the meter data from EEDC’s existing and future breed of meters.
(b) Communication, Communication Monitoring and Diagnosis – to provide Network Communication Monitoring Module for online monitoring of meters communication (success/ unsuccess) and facilitate diagnosis of the cause of non-communicating meters.
(c) Meter Data Management System (MOMS) – to maintain and treat the acquired meter data as per standard utility practices and EEDC needs. This meter data must be useful for postpaid billing, prepaid customers, and revenue protection analytics & energy audit.
(d) Dashboard, Analytics, Business Intelligence and Reports- to depict various dashboards, analysis and generate Feeder/District/Corporate level reports for routine usage (Collection of energy-flow data from metering module, Calculation of Bus bar and transformation losses, Calculation high tension network losses, Calculation of AT&C losses, Performance of revenue report etc.) and revenue protection.
(e) Migration: Migration of all historical meter data and communication from existing platforms to proposed AMI platform.
(f) Integration- integration with EEDC’s existing and future breed of meters prepaid vending system, postpaid billing platform, CRM, CMS, OMS, NERC (Regulatory) Platform and other systems.
(g) Cyber Security- design, supply and implement cyber security for the proposed solution.
(h) High Availability- Proposed Architecture shall have adequate redundancies so as to have no single point of failure for the solution. The solution tier for critical applications should consist minimum of two nodes clustered on a fail-over configuration for the critical components like Web, application, and database servers at the Data center site.
On failure of the primary application server, the ‘failover’ server shall take over processing, similarly on failure of a database server, the other serve shall continue seamlessly, thus providing the desired availability.
AMI applications shall have the capability to failover to a redundant or secondary unit upon failure of the primary unit Likewise, the load on the primary unit shall be shared with a secondary unit upon the primary unit reaching its capacity.
(i) Deployment- Deploy the intended solution on EEDC’s public cloud platform. The AMI Implementing partner shall design a reliable, Interference free & robust GPRS communication network (2G/3G/4G/5G and NB-lot) keeping in view the site conditions it shall be flexible in terms of providing communication in variable terrain & urban density.
During designing, suitable consideration shall be kept for future expansion as per requirement of EEDC Before designing the communication network, the AMI Implementing Partner shall do the site survey. The ‘As-is’ and ‘To-Be’ system reports shall be submitted to EEDC for approval. The operational testing of all the network elements must be demonstrated by the bidder to the satisfaction of EEDC.
(4) The proposed AMI platform shall facilitate field management and Integration with but not limited to:
(1) New meter Installation / New meter connection.
(2) Change of Meter (Faulty/Complain).
(3) Removal of Meter (Termination of connection) etc.
(5) The solution must be compliant to industry accepted standards in terms of-protocols, technology, web interface, performance, security etc.
(6) The AMI Platform shall be able to integrate with GIS to bring visibility to field operations using our already mapped network.
(7) The AMI Platform shall be able to transmit Energy Readings to a third party, from our feeder meters and Autorecloser meters
(8) The AMI Platform shall be able to detect energy imbalance at injection substations and Distribution transformer meters.
(9) The AMI Platform shall be able to transmit outage information and voltage profile from various Injection substations and Distribution substations.
(10) The AMI Platform shall be able to communicate with present and future breeds of meters, which is a key success factor to this project As such the scope invariably includes to integrate all the existing and future breed of feeder meters, distribution transformer meters and customer meters Currently EEDC has ~ 400,000 smart meters of MOJEC, AEMS, PROTOGY, MBH, ITRON, and EDM I make installed, which is set to Increase up to 2 Mn The details of these meters shall be provided by EEDC.
(11) The scope also covers setting up and testing of the solution on EEDC’s DR site.
(12) The scope also covers 1-year port-handover warranty and 3 years of support covering but not limited to- bug fixing repairs, maintenance, updates, change management of the entire system.
(13) Alert/Exception Management – Ability to capture and log data exceptions, problems, and failures and to generate management reports, provide trend analysis, automate generation of service requests, and track corrective actions. Ability to group, prioritize, filter, and send system generated alarms and events to predetermined email addresses, cellular text messages to phone numbers/SMS/customer care etc.
QUALIFYING CRITERIA:
(1) The bidder should have requisite relationship with OEM as necessary to deliver the solution.
(2) The bidder should attach relevant documents in support of this.
(3) The bidder should have a proven track record of successful design, integration, and implementation of AMI projects of the scale of handling at least 500,000 to 1 million meters with electricity distribution utilities.
(4) The bidder should have adequate experience of integration of different breed of meters with the proposed head-end system (HES)
(5) The bidder should have a sound financial track record.
(6) The bidder should have proven experience of implementing similar projects.
(7) The bidder should have diverse experienced personnel to handle every aspect of this project.
EOI RESPONSE:
The bidders should respond to this EOI based on their best technical solution to meet EEDC’s objectives and the scope of work described in earlier sections. The bidders should also provide all relevant details in support of the qualifying criteria as described in the section earlier. The bidders should also provide any other details in their support.
MANDATORY (Without which companies will be disqualified):
Mandatory documents for qualifying for the consideration:
(1) Evidence of registration with Corporate Affairs Commission (or equivalent Authority) from its home country.
(2) Certified true copies of Memorandum and Article of Association.
(3) Evidence of financial capacity to deliver the solution.
(4) Company profile showing nature of business.
SUBMISSION
EOI accompanied by soft copies of the relevant documents should be forwarded via e-mail to: procurementdepartment@enugudisco.com
CLOSING DATE
All submissions must be made by e-mail not later than 28 September, 2022.
IMPORTANT NOTICE
- Only shortlisted firms will be contacted.
- The company reserves the right to reject any or all the responses to this request for EOI.
- All questions and request for clarification must be received not later than 14 September, 2022 by e-mail to: procurementdepartment@enugudisco.com
SIGNED:
MANAGEMENT
ENUGU ELECTRICITY DISTRIBUTION PLC (EEDC)
62 OKPARA AVENUE, ENUGU
ENUGU STATE, NIGERIA
