DEADLINE: 18TH MAY, 2021
ECOBANK TRANSNATIONAL INCORPORATED (ETI)
REQUEST FOR PROPOSAL FOR SECURITY RISK MANAGEMENT SOLUTION (EPROCESS)
BID NUMBER: 01/05/2021/RFP/INFOSEC

INTRODUCTION
Invitation to Bid
Ecobank invites your organization to submit a proposal for Security Risk Management Solution. Bid Number: 01/05/2021/RFP/INFOSEC

Ecobank

ETI, a public limited liability company, was established as a bank holding company in 1985 and currently consists of over 36 Affiliates/Countries spread across West and Central Africa. The Group data center strategy consists of dual data center architecture hosted at London and at the Group technology center in Ghana. The Affiliates connect to the center to access shared services via various types of technologies including VSAT, MPLS, and Terrestrial etc. The support structure is in two-tier, the center supporting Group shared resources and all network connectivity’s, while the affiliate provides local supports for in-country services. eProcess is the technology arm of ETI. For further information, kindly visit our website at www.ecobank.com

Scope of Bid
In support of the Invitation for Bids (IFB) indicated above, eProcess International SA, hereinafter referred to as “the Purchaser,” issues this Bid Document for the selection of a suitable vendor (referred to as Bidder in this RFP) who will be responsible for implementing a Security Risk Management Solution on the requirements and terms and conditions set forth in this RFP.

Clarification of Bid Documents
A prospective Bidder requiring any clarification of the Bid Document shall contact the Purchaser in writing at all_epiacc_procurement@ecobank.com. The Purchaser shall forward copies of its response to all those who have acquired the Bid Document directly from it, including a description of the inquiry but without identifying its source. Should the Purchaser deem it necessary to amend the Bid Document as a result of a clarification, it shall do so through an addendum.

Amendment of Bid Documents
At any time prior to the deadline for submission of Bids, the Purchaser may amend the Bid Documents by issuing addenda. Any addendum issued shall be part of the Bid Documents and shall be communicated in writing to all who have obtained the Bid Documents directly from the Purchaser. To give Bidders reasonable time to take an addendum into account in preparing their Bids, the Purchaser may, at its discretion, extend the deadline for the submission of Bids.

Preparation of Bids
Cost of Bidding

The Bidder shall bear all costs associated with the preparation and submission of its Bid, and the Purchaser shall not be responsible or liable for those costs, regardless of the conduct or outcome of the Bidding process.

Withholding Taxes
The bidder shall bear all the applicable withholding taxes as per the laws of the Republic of Ghana. You may refer to the link below for further clarification on the WHT.

Refer to the FIRST SCHEDULE, SECTION 8.

https://gra.gov.gh/wp-content/uploads/2018A1/INCOME-TAX-ACT-2015-ACT-896.pdf

Language of Bid
The Bid, as well as all correspondence and documents relating to the Bid exchanged by the Bidder and the Purchaser, shall be written in English. Supporting documents and printed literature that are part of the Bid may be in another language provided they are accompanied by an accurate translation of the relevant passages into English, in which case, for purposes of interpretation of the Bid, such translation shall govern. Information supplied in any language other than the language of the bid without the proper translation shall be rejected.

Bid Prices:
The Bidder shall identify and express the prices of the proposed Products and Related Services in the Price Schedules and in the Bid Form in accordance with the instructions therein and the requirements specified below.

All items in the Required Products and Services Schedules in the Schedule of Supply must be listed and priced separately in the appropriate Price Schedules in accordance with the General Instructions for the Bid Forms, using separate Price Schedules for each lot. If a Price Schedule shows items listed but not priced, their prices shall be assumed to be included in the prices of other items. Items not listed in the Price Schedule shall be assumed to be not included in the bid and, provided that the bid is substantially responsive, the corresponding adjustment shall be applied.

Currencies of Bid

Proposal Prices shall be quoted in US Dollars.

Technical Proposal

This shall comply with the Technical Requirements – refer to Section 2.2

Period of Validity of Bids

Bids shall remain valid for 90 days after the Bid submission deadline date prescribed by the Purchaser. A Bid valid for a shorter period shall be rejected by the Purchaser as non-responsive.

Submission and Opening of Bids
Marking of Bids and Number of Copies

The Bidders shall submit their proposals via email to all_epiacc_procurement@ecobank.com. Documents being shared via link shall be through Microsoft One Drive ONLY.

RFP: 01/05/2021/RFP/INFOSEC

3rd Floor Reception Ecobank Ghana HQ
2 Morocco Lane, Off Independence Avenue Accra, Ghana.

ATTACHMENTS

RFP FOR SECURITY RISK MANAGEMENT SOLUTION – EPROCESS
Vendor Information Security Questionnaire
Response to Questions_RFP for Security Risk Management Solution
None Disclosure Agreement
CLOUD SOLUTION QUESTIONNAIRE _ RFP for Security Risk Management Solution